ENG301 - Business Communication

Business Communication (Eng301) Fall 2019 Assignment No. 2 Total Marks: 20 Lectures: 23-32 Instructions: • Upload your assignments in a proper format, i.e. MS word file. Corrupt files will be awarded zero marks. • The assignments should be zoomed in at 100%. • Please avoid plagiarism; plagiarized work will be marked zero. • After the due date, the assignments submitted via email would not be entertained. • Please avoid submitting copied assignments; otherwise, such a case would be referred to the discipline committee. • The font color should be preferably black and font size 12 Times New Roman. Q1.The Apple Company has released iPhone 11 Pro in September, 2019. Suppose you are working as an advertising manager of iPhone 11 Pro in Selecto Mobile Company, Pakistan. In this context, write down a sales letter to persuade the customers to purchase iPhone 11 Pro. (10 Marks) Q2.In business meetings, points of view are aired, actions are taken and sometimes agendas are circulated in advance. There are different terms related to business meetings. In the given below table the description of the terms that are commonly used in business meetings have been given. Your task is to read each description carefully and write down the appropriate term against each description in the space provided. (2*5=10 Marks) Sr.# Description of Business Meetings Terms Appropriate Term 1. A list of meeting activities in the order in which they are to be taken up, beginning with the call to order and ending with adjournment. 2. The written record of the proceedings of a meeting. 3. A group of individuals who’ve been selected to help advise a business owner regarding any number of business issues, including marketing, sales, financing, expansion and so on; a body that advises the board of directors and management of a corporation but does not have authority to vote on corporate matters. 4. A topic formally introduced for business discussion 5. A decision reached after a vote at formal meetings i.e. a motion successfully introduced.

Total Marks 5 Starting Date Thursday, January 09, 2020 Closing Date Friday, January 10, 2020 Status Open Question Title Graded Discussion Board (GDB) Question Description Graded Discussion Board for Business Communication (Eng301) will be opened from January 9, 2020 to January 10, 2020. Give your views on ONE of the given topics. The topics for the GDB are: Suppose you are going to introduce a new product in the market. Give product’s name and make an interesting slogan about that product. Also, explain how would you promote that product in the market? OR Customer service is important for successful companies. Can you think of any company with good or bad customer service? What is good or bad about their service? Read the following instructions carefully before posting your comments: Write your own views about the topic. Your comments should NOT exceed 150-200 words. GDB carries 3% weightage in your final assessment. Your comments should be clear, concise, and relevant to the topic. Creative and original ideas written in correct English will be highly appreciated. Any queries related to Graded Discussion Board (GDB) will not be entertained on Regular MDB. For questions or queries related to the topic, you may send email to eng301@vu.edu.pk. Do not send your comments via e-mail or regular MDB. The comments posted on regular MDB will not be graded. Do not post your comments twice. No marks will be awarded for plagiarism. Best of luck!

Business Communication (Eng301) Fall 2019 Assignment No. 1 Total Marks: 20 Lectures: 1-12 Instructions: • Upload your assignments in a proper format, i.e. MS word file. Corrupt files will be awarded zero marks. • The assignments should be zoomed in at 100%. • Please avoid plagiarism; plagiarized work will be marked zero. • After the due date, the assignments submitted via email would not be entertained. • Please avoid submitting copied assignments; otherwise, such a case would be referred to the discipline committee. • The font color should be preferably black and font size 12 Times New Roman. Q1. Courtesy is one of the basic traits of communication. Courtesy does not mean the use of old-fashioned expressions such as ‘your kind enquiry’, ‘thank you’ and ‘please’. Rather, it is politeness that grows out of respect and concern for others. It is a quality that enables a request to be refused without killing all hope of future business. Courtesy also requires the use of non-discriminatory expressions that refer to any particular gender, race, and ethnic origin, etc. Keeping this in mind read the given paragraphs and name the type of biasness used in each paragraph. Note: There might be any bias-free paragraph also in the below given paragraphs. (5*2=10 Marks) Documenting the American South shows that, despite the hardships of both slavery and segregation, African Americans have long been a part of the White House: both in its day-to-day operations and in exerting influence on presidential decision-making but Barack Obama is the first African American to ever enter the White House. Type: ____________________ Very often many elders in the society are not being treated well. Especially the young generation nowadays don’t respect these elderlies. We must take care of these old people of our society. Type: ____________________ Azam has had the physical handicap since he was seven. Due to this handicap, he has had to face many challenges in his life from not being able to run to do sports to climb in his bed. Type: ____________________ Mr. Ahmad told me that almost no one is interested in attending Saima’s party so I decided to talk with the staff members myself. So far, every person I talked to said he or she intends to attend Saima’s party. I guess that Mr. Ahmad is nurturing some grudge against her. Type: ____________________ Our organization is one of the top organizations of the country. The reason I see for this progress is that every member of our team gives his very best effort. Type: ____________________ Q2. People in the world are not exactly alike. Cultures or countries are not the same. These differences, however, can cause problems in conveying your meanings. Each person’s mind is different from others. As a result, message sender’s meanings and the receiver’s response are affected by many factors. Keeping this in mind read the given descriptions and identify the correct type of barrier from the given choices. (5*2=10 Marks) The meaning of words, signs and symbols might be different from one person to another and the same word might have hundreds of meanings. So, when a message is sent by a sender to a receiver, it might be interpreted wrongly in a communication process causing misunderstandings between them. Semantic barrier Psychological barrier Emotional barrier Perception barrier This is the type of barrier in which environmental and natural conditions act as a hindrance in communication in sending message from sender to receiver. Organizational environment and interior workspace design problems, technological problems and noise are the parts of these barriers. Attitude barrier Emotional barrier Physical barrier Perception barrier The influence of mental state of the communicators creates an obstacle for effective communication. Communication is highly influenced by the mental condition that the communicators are in and is disturbed by mental disturbance. If the people involved in communication are not emotionally well, they won’t be able to communicate properly. Psychological barrier Emotional barrier Attitude barrier Perception barrier These types of barriers are mental walls that keep you away from openly communicating your thoughts and feelings to others. They prevent you from being yourself and living your life to the fullest. Individuals with such barriers tend to be extremely reserved, cautious, and insecure. Emotional barrier Psychological barrier Attitude barrier Perception barrier One of the most obvious barriers in communication would be the ethnic, religious and social differences that may exist in trying to communicate. If one doesn’t know much about a person’s society with whom one is trying to communicate, it will create a barrier because one does not know how to start or end a conversation. Perception barrier Cultural barrier Attitude barrier Experiential barrier