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    zaasmiZ
    @Florencio-Lee said in can we connect ubnt station/AP mode device in mobile?: Can We connect a Ubiquiti (UBNT) device running in Station mode to a mobile phone, but it is not for directly browsing the internet through the station. Instead, this connection is used to configure, manage, and align the station device via the mobile app. Here is how it works and how to do it: Management Connection (Using the App) To configure a Nanostation/airMAX device in station mode using a mobile phone: Download: Install the UISP Mobile App (formerly UNMS) from the Google Play Store or Apple App Store. Connection: Ensure the phone is connected to the same network (e.g., via a wireless router plugged into the LAN side of the Ubiquiti PoE adapter), or if the device has built-in management radio (like AC models), connect directly to its Wi-Fi. Access: The app allows you to log in, run site surveys, and configure the station mode settings. Using the Phone as the Source (WISP/Hotspot Mode) If you want to use your phone’s mobile data as the internet source for a Ubiquiti station: Setup: Enable the Wi-Fi hotspot on your mobile phone. Station Config: Configure your UBNT device (e.g., NanoStation M2) in * Station Mode and scan for your phone’s hotspot SSID. Requirements: Disable AirMAX: You must disable the proprietary “AirMAX” protocol in the Ubiquiti settings to allow it to connect to standard Wi-Fi (like a phone hotspot). Frequency: Ensure your station is set to the same channel width (e.g., 20MHz) as your phone. Network Mode: Set the UBNT device to Router mode if the phone does not provide IP addresses directly to devices behind the station. Key Considerations 5GHz vs 2.4GHz: If you are using a 5GHz Ubiquiti station (e.g., M5), your phone must support 5GHz Wi-Fi to see the signal. Bridge/Router Mode: If the station is in “Bridge” mode, it may not connect properly to a hotspot without WDS enabled, which is why Router mode is often recommended for this setup. Management Radio: Newer AC models have a dedicated management radio, making connection via the app easier, while older M-series models require connecting via the Ethernet/PoE to manage.
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    zaasmiZ
    @Jawad-Ahmad said in ubnt ap cp sync but link not working: If an Ubiquiti UniFi AP is syncing with the controller but the link isn’t working (no connection to the network), it usually indicates a problem with the physical connection or the AP’s network configuration. Troubleshooting steps include checking the physical link, verifying the AP’s IP address and subnet, and ensuring the controller can reach the AP. Troubleshooting Steps: Check the Physical Connection: Ethernet Cable: Ensure the ethernet cable connecting the AP to the network (or PoE adapter) is securely plugged in at both ends and not damaged. PoE: If using Power over Ethernet (PoE), verify the PoE injector or switch is providing power and that the cable connected to the AP is working. Link Light: Check for a link light on both the AP and the switch/injector port. If there is no link light, the issue is likely a bad cable, PoE injector, or a problem with the AP’s Ethernet port. Verify Network Configuration: IP Address: Ensure the AP is assigned an IP address within the correct subnet for your network. Subnet Mask: Verify the subnet mask is correct for the AP’s IP address. Gateway: Confirm the AP has the correct default gateway address (usually the router’s IP). Controller IP: Ensure the AP can reach the UniFi controller. If using layer 3 adoption, the controller IP may need to be configured on the AP or through a DNS record. Controller Connectivity: Adopt/Re-adopt: Try re-adopting the AP in the UniFi controller software. Reset AP: If re-adoption fails, consider resetting the AP to factory defaults (using the reset button) and then re-adopting it. Firewall and Antivirus: Temporarily Disable: If other troubleshooting steps fail, temporarily disable any firewalls (including Windows Firewall) or antivirus software that might be blocking communication between the AP and the controller. Topology Issues: STP Root: If you have a complex network with VLANs, check the spanning tree protocol (STP) root settings, as incorrect settings can cause connectivity issues. Topology Map: In the UniFi controller’s topology map, ensure the AP’s connection type is correctly identified (e.g., wired vs. wireless). If it’s showing a wireless connection when it should be wired, it might indicate a problem with the topology information. Firmware and Software: Controller Version: Ensure the UniFi controller software is up to date. AP Firmware: Ensure the AP’s firmware is also up to date. If you continue to have problems, provide more details about your network setup, including: What type of UniFi AP is it? What is the current IP address, subnet mask, and gateway of the AP? Is the AP connected directly to a UniFi switch, or is there a PoE injector involved? What is the topology of your network (e.g., are there VLANs)? Are you using layer 3 adoption? With more information, it will be easier to diagnose and resolve the specific issue.
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